Keep patients informed on WhatsApp, automatically
Your patients already live on WhatsApp. Simplis sends booking confirmations, reminders and prescriptions there — and when the OPD runs late, one tap tells everyone who is waiting.
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What you get
WhatsApp reminders in Simplis
Confirmations and reminders
Patients get a WhatsApp message when they book and a reminder before the appointment, with a link to manage it.
Running late? Say so once
Pick 15, 30, 45 or 60 minutes and every waiting patient gets a delay message — fewer calls to the front desk.
Prescriptions on WhatsApp
Send the finalized prescription PDF to the patient’s WhatsApp straight from the prescription screen.
Messages included in your plan
Each plan includes a monthly WhatsApp message allowance. You can see usage in the app.
How it works
In your clinic, step by step
- 1
Patient books
Online, by phone with your receptionist, or as a walk-in.
- 2
Confirmation goes out
The patient gets the date, time and clinic details on WhatsApp.
- 3
Reminder before the visit
Sent automatically ahead of the appointment.
- 4
Prescription after
Share the PDF on WhatsApp when you finalize.
FAQ
WhatsApp reminders: common questions
Do I need a WhatsApp Business account?
No. Messages are sent through Simplis, so you do not need to set up WhatsApp Business yourself.
Can patients reply to book or cancel on WhatsApp?
No. WhatsApp is used only to send updates. Patients book, reschedule or cancel through the link in the message or your online booking page.
How many WhatsApp messages are included?
Each plan has a monthly allowance — see the pricing page for current limits per plan.
Related features
Online booking & clinic website
Your own clinic web page with live slots, a booking calendar and QR check-in for walk-ins.
Learn more →Consult-to-Rx
Turn the consult into a prescription draft, with Indian brand names, dose timing and allergy and interaction alerts.
Learn more →Analytics & DocGPT
See patients, revenue and diagnoses at a glance, and ask questions about your clinic data in plain English.
Learn more →
Try whatsapp reminders in your OPD
Set up in minutes with your specialty template. First month free — ₹0 today.